You may cancel your booking at any time before your trip departure date. To do so, you must fill in our cancellation form, to notify us of your desire to cancel.
We process cancellations weekly on Fridays, so you may still receive participant comms until we are able to actiony our cancellation. Once your cancellation has been actioned, this will trigger any outstanding payments and you will receive a confirmation email.
Please note that registration fees are non-refundable in all circumstances, so if you choose to cancel your place you will not receive a refund on either your first (initial) or second (scheduled) registration fee instalments.
All donations made to your charity are also non-refundable.
Please see our Terms & Conditions for full details on cancellations.